7xbet Privacy Policy — Your Data Is Completely Secure

1What Information Do We Collect?

When you register on 7xbet and use our services, certain necessary information is collected from you. This falls into two categories — information you provide directly and information collected automatically.

Information provided directly

When you create an account, make a deposit, or contact support, the following information is collected:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Current address and nationality
• National ID or passport number (for KYC verification)
• Payment method details (bKash, Nagad, Rocket number)
• Records of conversations via Live Chat and email

Automatically collected information

Some technical information is automatically logged while you use the platform:

• IP address and device type
• Browser and operating system information
• Time spent on the platform and pages visited
• Game session history and betting records
• Login time and location data

2How is your data used?

7xbet uses your personal information only for specific, legitimate purposes. Each purpose is clearly outlined below:

• Maintaining and improving platform services.
• Complying with applicable laws and licensing requirements.
• Sending relevant promotions and bonus offers (subject to your consent).
• Preventing money laundering and fraud.
• Promoting responsible gaming and providing support to players experiencing difficulties.

3How long is your data retained?

7xbet retains your information only for as long as necessary. The retention periods for different types of data are outlined below:

• Account Information: For the duration the account is active and up to 5 years after closure.
• Transaction records: A minimum of 5 years as required by law.
• KYC Documents: Up to 5 years after account closure.
• Support conversations: Up to 2 years.
• Log Files & Technical Data: Up to 12 months.
• Marketing Information: Deleted immediately upon withdrawal of consent.

4Who is your data shared with?

7xbet never sells or transfers your personal information to third parties for commercial purposes. However, data may be shared in the limited circumstances described below:

• Payment Processor: Approved payment gateways including bKash, Nagad, and Rocket — used solely to process transactions.
• Regulatory Authority: To government or regulatory authorities to meet legal obligations.
• Technology Service Provider: Hosting and cloud partners — covered under strict confidentiality agreements.
• Fraud Prevention Agencies: To assist in the investigation of suspicious activity.

5Cookies & Tracking Policy

7xbet uses cookies and similar tracking technologies on its website and app. These help improve your browsing experience and keep the platform running smoothly.

Cookie Types

• Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
• Functionality Cookies: To remember your preferred language and settings.
• Analytics Cookies: Understanding usage patterns to improve platform services.
• Marketing Cookies: To show you relevant offers — you can opt out at any time.

Cookies can be managed through your browser settings at any time. Please note that disabling essential cookies may cause some services to function incorrectly.

6Your Privacy Rights

Under 7xbet's Privacy Policy, you have full control over your own data. All of your rights are listed below:

7Child Protection Policy

7xbet strictly prohibits anyone under the age of 18 from using the platform. Our privacy policy includes special measures to protect the data of minors.

• Age verification is mandatory at the time of registration.
• We do not knowingly collect information from anyone under the age of 18.
• If a guardian has any suspicion, they should contact the support team right away.
• Any account found to belong to a minor will be closed immediately.

8Security Measures

7xbet follows the highest industry-standard technologies and processes to protect your information. Our security framework is regularly audited by independent third parties.

Technical Security

• 256-bit SSL/TLS encryption — active on all data transfers.
• Data stored in the database with AES-256 encryption.
• Two-factor authentication (2FA) available.
• DDoS protection system is active.
• Firewall and intrusion detection systems.

Administrative Security

• Only authorized personnel are permitted to access user information.
• All staff are bound by confidentiality agreements.
• Regular security training and audits are conducted.
• In the event of a data breach, affected users will be notified within 72 hours.

9Policy Updates & Contact

7xbet may update this Privacy Policy from time to time. Revisions may be made due to changes in law, adoption of new technologies, or expansion of services.

What we do when changes are made

• You will be notified of any significant changes via email or a platform notification in advance.
• The date of each update will be noted at the top of the page.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• Previous versions of the privacy policy are available upon request.

Contact Us

For any questions, requests, or complaints regarding our Privacy Policy, please contact us: